AGCS Tech Computer Support Visit

Includes:

Software Problem Resolution for operating systems and most common applications.

Software installation, removal, and maintenance.

Operating system configurations for new users and accounts.

Answers to common end-user questions and limited initial training for new employees.

File structure maintenance including:

• Removal of unused temporary files

• Disk Defragmentation evaluation

• Disk health check

Installation of new hardware

Addition of peripheral equipment

Support for system wide upgrades

On site physical location moves

Review and resolution of any issues logged since last service call.

Review of local desktop back up procedures

Install new patches and upgrades for Operating System and applications.

Verify current Antivirus Definition files to ensure they are the most current.

Limited End user training

Technical Consultation