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Support Contracts

 

Peer to Peer Network Support Contract

With an A & G Computer Services peer to peer network support contract you can gain all the benefits of networking, while having the ability to remain focused on your business.  Our Network Technicians are all certified and have the technical background to maintain and support your network.  Our network support contracts are suitable for small to medium size business who have or desire the functionalities of a network, but who lack a dedicated IT professional.  With our complete network support contract, you can rest assured that your network will be up and running. With our network support contracts, you receive a weekly, biweekly, or monthly service call, and an additional 12 hours per year of emergency network support.  As a contract client, you receive priority status, and there is no additional charge for after hours or weekend service calls.  Let A & G Computer Services give you the peace of mind knowing that your professional network support is only a call away.  For more information about our network support contracts, please email or call us at 336-510-2787.

Network Support Contracts

Available in weekly, bi-weekly,
or monthly tech service calls

Up to 12 hours of emergency
service calls per year

4 hour response time, 24 X 7

Visits include:

Reviewing Client Back Up Status

Verifying back up integrity

Evaluate Network performance

Monitor of wireless networks

Security Evaluation and Log review

Address User Needs including:

File Sharing

Drive Mapping

Printer Sharing

Internet Connectivity

New User Configuration

Network Cabling Support

New device configuration

 

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