How IT Works

Any device with an Internet connection now becomes your “office computer”. Office workers, home office workers, and road warriors can access company data and full scale applications without the use of a VPN or remote desktop software. Files and data are automatically backed up to the network and the AGCS datacenter.

The CloudWorks system delivers all of your network data, files, and applications over a secure Internet connection from AGCS data center servers. Access to your network is provided via the CloudWorks customer web portal.

CloudWorks from AGCS includes everything you need for your network: your company applications, Microsoft Office 2010*, mobility, email, security, and data backup. Instead of purchasing this infrastructure, maintaining, and storing it on your site, it’s hosted from the state-of-the-art AGCS datacenter where expert engineers manage and maintain your network. Experience the difference with Greensboro Computer Support.

What’s Included

Even in a small or mid-sized business, IT is complicated and expensive. Installing servers, firewalls, and maintaining backups take a lot of time and increases your overall cost of doing business. CloudWorks is a managed IT service designed for the SMB that offers you a complete IT services package so you can run your business without all the work. CloudWorks requires no management on your part, and uses AGCS infrastructure and the AGCS data center to provide you with reliable service, all for a low fixed monthly cost. Our IT Network Support Services are one of the best in the industry. Many small and mid-sized business have benefited from Information Technology Professional Services.

Your Applications

Leverage the speed of the AGCS network by hosting your applications like Microsoft Office or your CRM system. Applications are delivered to you via a secure Internet connection instead of installing and maintaining them on your local PC, saving you time and giving you flexibility to work anywhere.

Microsoft Office 2010

Included with your service for CloudWorks so you don’t have to worry about core business software or time consuming updates. *Additional charges may apply depending on current Microsoft licensing agreement.

Email/Mobility

No more being chained to a desk. All you need to access your data is an Internet connection, giving you the ability to work anywhere, whether it’s at the local coffee shop, or thousands of miles away.

Security Defense System

For companies that don’t have security as a core competency, building the infrastructure, hiring and training personnel, and maintaining security practices can be a large investment, fraught with risk. AGCS offers anti-virus, managed firewalls, and anti-spam protection, so you don’t have to do the heavy lifting. IT Managed Security Services are the best method to improve your security defense system in an affordable manner.

Data Backup

Automatic backups mean no more worrying if you backed up your data; rest easy knowing your data is secure and available in the event of a disaster.

Support Services

AGCS has a team of friendly and knowledgeable support specialists here to solve your problems quickly and easily. Remote Helpdesk engineers solve 95% of all service requests via phone or email and usually within 30 minutes or less. Onsite support is also available should you need it.