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Support Contracts

 

Desktop and Workstation Support Contracts

Our desktop computer support contracts are an ideal solution to small to medium size business information technology challenges.  With our desktop support contracts, A & G Computer Services can handle all of your desktop support needs.  With certified technicians on call to answer basic user questions and with client configurable Tech Visits, we can keep your desktop computers running smooth and efficiently, allowing your employees to maximize their productivity.  

Our on site desktop support contracts features:

Monthly Preventative Maintenance Quarterly Preventative Maintenance
Complete Hardware Diagnostic Check Monthly Preventative Maintenance
Operating System Diagnostics Compressed Air cleaning of keyboard
Disk Defragmentation Compressed air cleaning of system case and fans
Delete unneeded temporary files Clean mouse, if applicable
Updates and patches to operating system installed Check and tighten loose cards and connections
Verify current and updated anti virus  

 
On Site Service
Up to 12 hours of emergency service calls per year.
4 Hour Response guarantee, 24 X 7
Weekly or Bi-weekly Tech Visit
        Available in 1 hour, 4 hour, or 8 hour increments.
Telephone Support for basic user questions
Remote Assistance available with Windows XP Professional systems
Optional Same Day Replacement Parts Program
 

{Home} {Computer Support} {Network Support} {Website Development}

What's On Sale

Business Hours:
Monday - Friday
8:00 am - 6:00 pm EST
After Hours and Weekends
Available by Appointment

General Sales and Surveys
Phone: 336-510-2787

Technical Support and Service
Phone: 336-510-2787

Email:
Sales Team
 Corporate
 Information Technologies

For after hours / emergency service calls, please call 336-510-2787 and leave a voice mail with the priority of your service request, and a technician will return your call as quickly as possible.

 

 

 

 

 

 

 

 

 

 
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